Shipping and returns

This page covers the one thing we sell: The Black Thread embroidered patch. "We" means Bogdan Pop, who runs The Black Thread and sells the patch.

Who sells it

Bogdan Pop, a private individual in Romania. Email mail@bogdan-pop.com about anything to do with your order. We answer in English or Romanian.

The patch

The Black Thread embroidered patch: sew-on, 10 × 7 cm.

Price and shipping

• The patch: €7
• Shipping: €4, flat, to anywhere in the world
• Total: €11. We don't add VAT or any other charge.

You pay at checkout on Ko-fi, and Ko-fi's terms apply to the payment. To send the patch, Ko-fi gives us your name, address and email. The privacy policy explains what happens to them.

Delivery

We post every patch from Romania with Poșta Română, the Romanian national post. We ship worldwide, including to the US.

Delivery can take up to a month, depending on where you live. Parcels go by standard post, so we can't promise a tracking number.

Customs and import charges

Inside the EU, there's nothing more to pay.

Outside the EU, your country may charge import duty or taxes when the parcel arrives, and the carrier may add a fee for handling them. Your country and its carrier set these charges, not us, and you pay them. The US ended its duty-free allowance for low-value parcels in 2025, so if you're in the US, expect a charge.

Returns: 14 days, no reason needed

You can return the patch within 14 days of receiving it, for any reason.

1. Email us within 14 days of delivery to say you're returning it. Give the name and email you ordered with.
2. Post it back within 14 days of telling us. We'll send you the address. You pay the return postage.
3. Once we have it back, or proof that you've posted it, we refund the €7 and the €4 shipping through Ko-fi, to the way you paid, within 14 days.

If the patch has been sewn on, or handled more than you'd need to look it over, we may take the loss in value off the refund. Customs charges go to your country or carrier, not to us, so we can't refund them.

If you change your mind before we've posted it, email us and we'll refund you in full.

Faulty, damaged or wrong

If your patch arrives faulty or damaged, or isn't what you ordered, email us a photo. We'll send a replacement or give you a full refund, whichever you prefer, and we cover the postage.

You're also covered by the 2-year legal guarantee: for 2 years after delivery, the patch has to match its description and be fit to use. If it isn't, we replace it or refund you. This is on top of the 14-day return.

If it doesn't arrive

If your patch hasn't arrived 6 weeks after you ordered, email us. We'll send another one or refund you. Until the patch reaches you, the risk of it getting lost is ours.

Your rights

Nothing on this page reduces the rights you have under the law of the country where you live.